Shipping

If recorded, special delivery or international signed for service, we cannot be held responsible if the item does not reach you

In normal circumstances we aim to ship withing 2 working days, but please allow 5 working days

Please ensure you provide a valid TELEPHONE NUMBER in the event of a difficulty in the transaction and or delivery, we will NOT call you for any other reason

Please ensure you check for mishandling, crushed boxes, flattened corners etc, we cannot be held responsible for mishandled goods during transit


Problems & Returns

Due to hygiene reasons, most products are non-returnable

If the item is faulty on arrival, please advise us withing 3 days of receipt of the item(s)

If the item(s) are returned back to us, we will ask you for a re-delivery charge

When returning items to us, please ensure they are well packed and returned in the original packaging

Products will only be exchanged if the item is sealed and in a unused condition and if found faulty. We do not give refunds

If a product is returned and no fault is found, the item will be held until you pay the cost of return shipping

Postage will not be refunded

Please ensure you read the manufacturers instructions, if a reaction to the product occurs, cease use of the product immediately and consult your healthcare professional (Doctor) immediately


Payment

UK customers may pay by the following methods:
1. Credit or Debit card
2. Cheque
3. Postal Order

Rest of the world:
1. Credit or Debit card

All products have been selected following excellent clinical feedback from chiropody and podiatry patients and we pride ourselves on delivering top quality products which are manufactured to the highest standards